Frequently Asked Questions (FAQ)
Orders & Shipping
Q: How long does it take to process my order?
A: Orders are processed within 1-2 business days (excluding weekends and holidays).
Q: What are your shipping options?
A: We offer standard shipping. Rates are calculated at checkout based on weight and destination.
Q: Do you offer international shipping?
A: Currently, we only ship within the U.S.
Q: How can I track my order?
A: Once your order ships, you'll receive a tracking number via email to monitor its progress.
Product & Usage
Q: What makes SpinTech feeders different from other feeders?
A: Our patented spinner mechanism seals shut when not in use, preventing feed loss from wind, varmints, and rough terrain.
Q: Can I use SpinTech spreaders for fertilizer and salt?
A: Yes! Our multi purpose spreaders (or what we call them multi-spreaders) are designed for fertilizer, seed, and salt applications for yards, gardens, golf courses, and roads.
Q: Are SpinTech feeders raccoon-proof?
A: Yes! The spinner seals shut when not in use, keeping raccoons and other pests from stealing your feed.
Maintenance & Troubleshooting
Q: How do I clean and maintain my SpinTech feeder?
A: Regularly remove debris, check the spinner for blockages, and clean the motor area to keep your feeder running smoothly. Read more here.
Q: My feeder isn’t spinning—what should I do?
A: Check the battery connection, ensure no debris is blocking the spinner, and inspect for wiring issues. Please visit our SpinTech Owners' Guide for in detail steps.
Discounts & Support
Q: Do you offer discounts for first responders and veterans?
A: Yes! We proudly offer a 10% discount for first responders and veterans. 📞 Call (210) 408-8019 or email sales@spintechspreaders.com to verify and process your order.
Q: What is your warranty policy?
A: We stand behind our products! Please refer to our warranty page for full details on coverage and claims.
Q: How do I contact customer support?
A: 📞 Call us at (210) 408-8019 or email sales@spintechspreaders.com for assistance.
